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P6 pull down menu not accessible (Doc ID 1509498.1)

Last updated on JUNE 04, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.2.0.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.10.0.0 to 17.10.0.0 [Release 17.10]
Information in this document applies to any platform.

Symptoms

In P6 Professional, the main menu disappeared

All menus are missing from P6 Client (File, Edit, View, etc.)
No menus or buttons are visible in P6.



Cause

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In this Document
Symptoms
Cause
Solution
References


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