ORA-12154 TNS Error Attempting to Login to OFSA 4.5 (Doc ID 150992.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Financial Data Manager - Version 4.5 to 4.5.41
Information in this document applies to any platform.
Oracle Financial Services Applications (OFSA) 4.5
Oracle Balance & Control 4.5
Oracle Performance Analyzer 4.5
Oracle Transfer Pricing 4.5
Oracle Risk Manager 4.5
Login Window
Note: All OFSA 4.5 products have reached sustaining support.

Symptoms

When attempting to login to one of the OFSA 4.5 module, the following error occurs:

Error
ORA-12154: TNS: Could not resolve service name Error
TNS-12154 TNS: Could not resolve service name Error

Steps to reproduce
1. Successfully log into SQL*Plus 3.3
2. Successfully log into 32-bit module (FDM Adminstration)
3. Cannot log into any of the OFSA 16-bit modules:

   Balance and Control (BC)
   Performance Analyzer (PA)
   Transfer Pricing (TP)
   Risk Manager (RM)

Changes

New installation of Oracle Financial Services Applications (OFSA) 4.5 suite of product.

Cause

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