Missing LAM Attachments And Other Information After Reopening A Saved LAM Event
(Doc ID 1510050.1)
Last updated on DECEMBER 05, 2019
Applies to:Oracle Argus Affiliate - Version 126.96.36.199 and later
Information in this document applies to any platform.
Occasionally when a user saves a LAM event closes it and reopens it and all updated information has disappeared.
When the user saves the case the message : "Case saved successfully", however actually this is not the case.
Reviewing the errorlog, however displays the below warning:
Steps to repeat:
- Create or open a LAM event
- Enter more than 1000 characters to the description field of any contact log (or paste text directly from a PDF or Word document)
- Update some other fields in LAM
- Save the case
- Close and reopen the case and observe that all updated information are lost even the contact log entry is missing or not updated accordingly.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document