IMWS Timeout Error when linking or unlinking, Managed Answer or Intent response not working

(Doc ID 1510057.1)

Last updated on MARCH 01, 2018

Applies to:

Oracle Knowledge - Version 8.2.3 and later
Information in this document applies to any platform.


There are multiple errors that can happen if the IMWS times out when being called from the runtime.

- When trying to link or unlink an error is occuring and the document is failing to link or unlink.

- A Managed Answer or an Intent Response that points to an IM article is not working correctly.

- Process wizards are failing to open the IM docuements recommended.


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