IMWS Timeout Error when linking or unlinking, Managed Answer or Intent response not working
(Doc ID 1510057.1)
Last updated on DECEMBER 12, 2019
Applies to:
Oracle Knowledge - Version 8.2.3 and laterInformation in this document applies to any platform.
Symptoms
There are multiple errors that can happen if the IMWS times out when being called from the runtime.
- When trying to link or unlink an error is occuring and the document is failing to link or unlink.
- A Managed Answer or an Intent Response that points to an IM article is not working correctly.
- Process wizards are failing to open the IM docuements recommended.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |