Java Client Does Not Complete Loading After Login When Using Jrockit Instead of JDK with Agile Running on WebLogic (Doc ID 1510388.1)

Last updated on OCTOBER 05, 2015

Applies to:

Oracle Agile PLM Framework - Version 9.3.1.2 and later
Information in this document applies to any platform.
*** Checked for relevance on 20-AUG-2014 ***

Symptoms

The Java Client is not fully loaded after attempting to login. The Java Client window shows a blank screen and cursor is showing as an hourglass.

ERROR
-----------------
1. See below log generated in java console of the client:

[SunJDK14ConditionalEventPump] Exception occurred during event dispatching:
java.lang.NoClassDefFoundError: weblogic/workarea/spi/WorkContextEntryImpl
        at weblogic.workarea.WorkContextLocalMap.receiveResponse(WorkContextLocalMap.java:190)
        at weblogic.workarea.WorkContextMapImpl.receiveResponse(WorkContextMapImpl.java:178)
              at...

2. See below log generated in Application Server log:

Your environment has been set.
[WARN ][jrockit] MaxPermSize=256M ignored: Not a valid option for JRockit
[WARN ][jrockit] NewSize=256M ignored: Not a valid option for JRockit
[WARN ][jrockit] MaxNewSize=256M ignored: Not a valid option for JRockit
[INFO ][mgmnt  ] Remote JMX connector started at address server.domain.com:XXXX
[INFO ][mgmnt  ] Local JMX connector started
AgileAuthenticationProviderImpl.initialize
log4j:WARN No appenders could be found for logger (com.agile.util.sql.OracleConnectionImpl).
log4j:WARN Please initialize the log4j system properly.
***** Node Created : 84942
***** Property Created : 158378
+++++++++++++++++++++++++++++++++++++
+   Agile PLM Server Starting Up... +
+++++++++++++++++++++++++++++++++++++

Facts
-----------------
1. New installation
2. Can login to Web Client without any problem
3. Agile running on WebLogic 10.3.6
4. Login user is admin user which is database authenticated
5. Problem persists after deleting Java cache of the client machine

Steps to reproduce
-----------------------
1. Access to Java Client from either Java Client URL or Java Client desktop shortcut icon
2´╝ÄInput User name and password in the login screen
3. Do not see Java Client window loaded completely

Cause

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