My Oracle Support Banner

CCB V2.4.0 Install Framework Prerequisite Single Fixes (Doc ID 1510663.1)

Last updated on OCTOBER 04, 2021

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


There is an issue with the installation instructions for FW prerequisite Single fixes in the DBA and Installation guides.


In the CCB V2.4.0 DBA guide pdf section "Install Prerequisite Database Single Fixes" page 20, you are instructed to apply prerequisite Framework DB single fixes by running the CDXPatch.exe utility from the …\FW\FW420\FW420-HFix12\ directory. We cannot locate these patches.

In addition, the Installation guide pdf section "Installing Prerequisite Patches" page 102 you are instructed to apply prerequisite Framework patches from convenience rollup, CCB-V2., which is included in the Oracle Utilities Application Framework V4. Multiplatform file in the downloaded Media Pack. User cannot locate these patches either.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.