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Global Scheduled Services or Project Publication Jobs Fail and Error 'Connection has been recycled. Database (database name) Pool PML' Occurs in Log File (Doc ID 1510954.1)

Last updated on MAY 21, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version and later
Information in this document applies to any platform.


When Project Publication is enabled in P6, some publication and/or Global Scheduled Services jobs fail and the the following error occurs in the <P6 EPPM home>\p6\WebAccessLogs\services\jt_project\<date-time stamp>_FAILED.log  file:

Io exception: Socket read time out
Connection has been recycled. Database <database name> Pool PML.

The following error may also be found in the P6webaccess.html log file:

A Threadpool thread PrmThread-1 was determined to be non responsive, a new thread has been created. On a side note, check your Maximum Task Duration and Maximum Long Running Task Duration values under ThreadPool settings.


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