Msprobe Causes Watcher To Erroneously Restart Dispatcher
(Doc ID 1510990.1)
Last updated on MARCH 29, 2022
Applies to:Oracle Communications Messaging Server - Version 7.0.5 and later
Information in this document applies to any platform.
The dispatcher process is being restarted and then watcher stops monitoring it. In the default log file:
[date/time] <hostname> msprobe[<pid>]: General Error: cannot read banner from port 587: Connection timed out [date/time] <hostname> msprobe[<pid>]: General Critical: SMTP_SUBMIT server is not responding [date/time] <hostname> msprobe[<pid>]: General Critical: dispatcher restart requested
And the in the watcher log, you eventually get:
[date/time] (Notice) Received request to restart: dispatcher [date/time] (Notice) Connecting to watcher ... [date/time] (Error) dispatcher failed twice in 600 seconds, will not perform restart
The SMTP_SUBMIT service has been disabled - msprobe should not be trying to test it.
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