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Msprobe Causes Watcher To Erroneously Restart Dispatcher (Doc ID 1510990.1)

Last updated on JUNE 28, 2023

Applies to:

Oracle Communications Messaging Server - Version 7.0.5 and later
Information in this document applies to any platform.

Symptoms

The dispatcher process is being restarted and then watcher stops monitoring it. In the default log file:

[date/time] <hostname> msprobe[<pid>]: General Error: cannot read banner from port 587: Connection timed out
[date/time] <hostname> msprobe[<pid>]: General Critical: SMTP_SUBMIT server is not responding
[date/time] <hostname> msprobe[<pid>]: General Critical: dispatcher restart requested

And the in the watcher log, you eventually get:

[date/time] (Notice) Received request to restart: dispatcher
[date/time] (Notice) Connecting to watcher ...
[date/time] (Error) dispatcher failed twice in 600 seconds, will not perform restart

 

Changes

The SMTP_SUBMIT service has been disabled - msprobe should not be trying to test it.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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