My Oracle Support Banner

Not Able To Sign In To The OSM Web UI (Doc ID 1511105.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle Communications Order and Service Management - Version 7.0.3 and later
Information in this document applies to any platform.


User not able to sign in to the OSM WEB UI. Getting the error once given the credentials.


GET /osmwebui/faces/home?_afrWindowMode=0&_afrLoop=3009487339296351&_adf.ctrl-state=v3xwqh9s4_24 HTTP/1.1

Root cause of ServletException.
javax.el.ELException: java NullPointerException
  at javax.el.BeanELResolver.getValue(
  at javax.el.CompositeELResolver.getValue(
  at com.sun.faces.el.FacesCompositeELResolver.getValue(
  at com.sun.el.parser.AstValue.getValue(
  at com.sun.el.ValueExpressionImpl.getValue(
  Truncated. see log file for complete stacktrace

Caused By: java NullPointerException
  at oracle.communications.ordermanagement.ui.query.OrderAttributeCriterion.



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.