Not Able To Login To The OSM Web UI (Doc ID 1511105.1)

Last updated on JULY 25, 2017

Applies to:

Oracle Communications Order and Service Management - Version 7.0.3 and later
Information in this document applies to any platform.

Symptoms

On : Using WL 10.3.3 and OSM 7.0.3.1070. and using IE 7 browser.

User not able to login to the OSM WEB UI .Getting the error once given the credentials.

ERROR
-----------------------

GET /osmwebui/faces/home?_afrWindowMode=0&_afrLoop=3009487339296351&_adf.ctrl-state=v3xwqh9s4_24 HTTP/1.1
Accept: image/jpeg, application/x-ms-application, image/gif, application/xaml+xml, image/pjpeg, application/x-ms-xbap, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, application/x-shockwave-flash, */*
Accept-Language: en-US
User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; Tablet PC 2.0)
Accept-Encoding: gzip, deflate
Connection: Keep-Alive
Cookie: JSESSIONID=wPxjQKbJLs5sb1fGJjcGCLT16k2Gmbc2GQHy50QYT9xVv2TFnyYQ!-1725163526

]] Root cause of ServletException.
javax.el.ELException: java.lang.NullPointerException
  at javax.el.BeanELResolver.getValue(BeanELResolver.java:266)
  at javax.el.CompositeELResolver.getValue(CompositeELResolver.java:143)
  at com.sun.faces.el.FacesCompositeELResolver.getValue(FacesCompositeELResolver.java:72)
  at com.sun.el.parser.AstValue.getValue(AstValue.java:118)
  at com.sun.el.ValueExpressionImpl.getValue(ValueExpressionImpl.java:192)
  Truncated. see log file for complete stacktrace

Caused By: java.lang.NullPointerException
  at oracle.communications.ordermanagement.ui.query.OrderAttributeCriterion.(OrderAttribut

 

Cause

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