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Error 500 - Post Argus Patch (Doc ID 1511396.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version and later
Information in this document applies to any platform.


Getting the following error message when opening or closing the cases after upgrading to release. Schema Validation is clean and issue persists even after performing an IISReset

1. Error when opening the case
Microsoft VBScript runtime error '800a000d'
Type mismatch: '[string: ""]'
/CaseForm/Common/CF_Validation.asp, line 29

2. Error when closing cases:

Microsoft VBScript runtime error '800a01a8'
Object required: 'oXMLDom.documentElement'
/Include/CommonSvrFun_inc.asp, line 298

Steps to Repeat:
1. Upgrade Argus Safety application to version
2. Log into Argus Safety
3. Try to open an existing case
4. Observe that it throws the following error
  "Microsoft VBScript runtime error '800a000d'
  Type mismatch: '[string: ""]'
  /CaseForm/Common/CF_Validation.asp, line 29"

Customer is able to open some of the cases without getting the error but getting the following error when closing those cases:
  "Microsoft VBScript runtime error '800a01a8'
  Object required: 'oXMLDom.documentElement'
  /Include/CommonSvrFun_inc.asp, line 298"

Oracle Database Version:




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