Error While Running M1-RSIBP States 'Unable to create DateTime 2013/0/3' Due To DateTime Class

(Doc ID 1511625.1)

Last updated on DECEMBER 13, 2012

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.0.1 to 2.0.1.6 [Release 2.0]
Information in this document applies to any platform.

Symptoms

A date error occurs in log while running M1-RSIBP when dispatching work to a device.  It's expected that the disconnected device generate an Alert regarding syncronization but this has stopped happening.  When the device is re-connected it processes the register but the problem remains that the register is not being procesed while the device is dissconected and the alert does not get generated.

For the logs, we see the RSI is Queued (M1QU):

At this point, there doesn't appear to be an issue with this RSI record.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms