My Oracle Support Banner

Unable To Connect To The Database While Running pin_setup (Doc ID 1511858.1)

Last updated on MAY 02, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.5.0]
Information in this document applies to any platform.
Checked for relevance on 07-Jul-2014.


During a fresh installation of BRM 7.5 on Oracle Database, the installation process does not complete and the installation process complains from the pin_setup.log file with:



Nothing has to particularly be changed, this problem may happen during a fresh installation of BRM 7.5.*.*.*


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.