Getting Error: "Initialization failed. INCOMPATIBLE_CLIENT Client and server versions do not match" when Loading the AutoVue Applet (Doc ID 1511997.1)

Last updated on JULY 13, 2017

Applies to:

Oracle AutoVue 2D Professional - Version 20.2.1 and later
Oracle AutoVue 3D Professional Advanced - Version 20.2.1 and later
Oracle AutoVue EDA Professional - Version 20.2.1 and later
Oracle AutoVue Electro-Mechanical Professional - Version 20.2.1 and later
Oracle AutoVue Office - Version 20.2.1 and later
Information in this document applies to any platform.

Symptoms

After installing or upgrading AutoVue, when trying to load the AutoVue applet the following error occurs:

Initialization failed. INCOMPATIBLE_CLIENT
Client and server versions do not match
client = pre 20.2.1
server = 20.2.1
An error occurred while connecting to the server.
Restart the applet?

Steps to reproduce:

  1. Install or upgrade AutoVue.
  2. Try to load the AutoVue applet.

Cause

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