Email Notifications Fail To Reach Users: Error 530 5.7.1 Client Was Not Authenticated

(Doc ID 1512002.1)

Last updated on JULY 28, 2016

Applies to:

Oracle Agile PLM Framework - Version and later
Information in this document applies to any platform.
***Checked for relevance on 08-Oct-2014***


Email notifications from Agile do not work. No errors are received in the Agile user interface and the history tab of a sent item shows the item was sent.

The Agile log file shows an error "Email failed to send" and "Actual Exception : 530 5.7.1 Client was not authenticated".


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