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Email Notifications Fail To Reach Users: Error 530 5.7.1 Client Was Not Authenticated (Doc ID 1512002.1)

Last updated on JANUARY 30, 2022

Applies to:

Oracle Agile PLM Framework - Version and later
Information in this document applies to any platform.


Email notifications from Agile do not work. No errors are received in the Agile user interface and the history tab of a sent item shows the item was sent.

The Agile log file shows an error "Email failed to send" and "Actual Exception : 530 5.7.1 Client was not authenticated".


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