EGRCM 8.6.4.3347 Results tab shows a Error 401--Unauthorized for some users (Doc ID 1514177.1)

Last updated on JANUARY 05, 2016

Applies to:

Oracle Enterprise Governance, Risk, and Compliance Manager - Version 8.6.4 and later
Information in this document applies to any platform.
***Checked for relevance on 21-MAY-2014***

Symptoms

When viewing the Results tab under the Process object:

Error 401--Unauthorized
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.4.2 401 Unauthorized
The request requires user authentication. The response MUST include a WWW-Authenticate header field (section 14.46) containing a challenge applicable to the requested resource. The client MAY repeat the request with a suitable Authorization header field (section 14.8). If the request already included Authorization credentials, then the 401 response indicates that authorization has been refused for those credentials. If the 401 response contains the same challenge as the prior response, and the user agent has already attempted authentication at least once, then the user SHOULD be presented the entity that was given in the response, since that entity MAY include relevant diagnostic information. HTTP access authentication is explained in section 11.

Changes

 New installation of 8.6.4.3347.

Cause

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