Error No: -2147417851 Description: XML Service Request Failed (Doc ID 1515168.1)

Last updated on JUNE 13, 2016

Applies to:

Oracle Argus Safety - Version 7.0.0.1 and later
Information in this document applies to any platform.
Recent Argus Safety Version 7.0.1.x upgrade
***Reviewed for currency: 02-JAN-2015***

Symptoms

 

This error occurs on an intermittent basis to several users several times a day.

There is no trace of the error in the Argus application error log.

This happened to users when accessing MedDRA browser from Utilities.

This happened also when users make changes to case in event tab, case analysis tab and saved the case.

Some console users also experienced this issue.

After this error, the pop-up window is closed and users are locked out for several minutes.

Generally it is observed that last-entered information has been lost.

Changes

 Recent migration to 7.0.1

Cause

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