Unable To Save LDAP Configuration In Java Client When Using OID Due To Wrong Information Set For Domain And Username (Doc ID 1516131.1)

Last updated on MAY 26, 2015

Applies to:

Oracle Agile PLM Framework - Version 9.3.1.2 and later
Information in this document applies to any platform.

Symptoms

 Unable to save LDAP Configuration in Java Client with below error:

ERROR
------------
Authentication Failed. Please make sure the <ldapuser> username and password are correct! Job was cancelled due to this error!


FACTS
------------
- Using Oracle Internet Directory (OID) for LDAP agent
- Password is encrypted using encryptpwd utility
- Domain is configured as domain.com
- User name is configured in the format of <username>@<auth.domain.name>
- User set to User name is active in LDAP directory

 

STEPS
------------
1. Login to Java Client as admin user
2. Goto Admin tab > Server Settings > LDAP
3. Configure LDAP settings, and OK

Changes

 New LDAP configuration

Cause

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