PDF Attachments Are Changed To URL After Upgrade Frrom Agile Advantage and Fail to Open with: "Error 404 Not found" (Doc ID 1516223.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.1.2 version, Folders, Files & Attachments

When attempting to open attachments , the file type is set wrong to url and opening the attachment fails with
the following error occurs.

ERROR
-----------------------
Error 404 Not found



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In Web Client, open object , go to attachment tab
2. Open attachment fails with: Error 404 Not found
3. The file type is displayed in the attachment tab as url, but when opening attachment, the url displayes the id in vault and attachment type as .pdf.

Cause

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