Screens Free Form Recharge in WLC Period that Does Not Allow Recharge is Generating Wrong Error (Doc ID 1516319.1)

Last updated on JULY 21, 2017

Applies to:

Oracle Communications Network Charging and Control - Version 4.4.1 to 5.0.1 [Release 4.4 to 5.0]
Information in this document applies to any platform.

Symptoms

On Oracle Communications Network Charging and Control (OCNCC or NCC), when performing free form recharges using the Service Management Service (SMS) Screens on a wallet in a grace period, the recharge is being rejected by the Voucher Wallet Servers (VWS) as expected, but the screens are returning the wrong error:

Account not available on Billing Engine. This maybe because ccsBeOrb is not running on your available Billing Engines

 

Cause

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