Failed to load Relsys.Common.General. Check that the library is properly registered. (302000001), on login post upgrade

(Doc ID 1516398.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Argus Safety - Version 6.0.2 to 6.0.5 [Release 6.0]
Information in this document applies to any platform.
***Reviewed for currency: 20-APR-2015***

Symptoms

While upgrading the Argus Web 6.0.2 Web Werver to Argus Safety version 6.0.3 the installation hung up displaying “ Setup is updating File Verification List”, so opted to terminate the installation and un-installed the argus application version 6.0.3

After this then opted to re-install Argus Safety Version 6.0.2 Web Server components, but after the installation users are unable to log in to the application.

The following error message is displayed:

"Failed to load Relsys.Common.General. Check that the library is properly registered. (302000001)."

 

Changes

 Recent Install and Uninstall of Higher version of Argus Safety (in this case 6.0.3)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms