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Failed to load Relsys.Common.General. Check that the library is properly registered. (302000001), on login post upgrade (Doc ID 1516398.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 6.0.2 to 6.0.5 [Release 6.0]
Information in this document applies to any platform.
***Reviewed for currency: 20-APR-2015***

Symptoms

While upgrading the Argus Web 6.0.2 Web Werver to Argus Safety version 6.0.3 the installation hung up displaying “ Setup is updating File Verification List”, so opted to terminate the installation and un-installed the argus application version 6.0.3

After this then opted to re-install Argus Safety Version 6.0.2 Web Server components, but after the installation users are unable to log in to the application.

The following error message is displayed:

"Failed to load Relsys.Common.General. Check that the library is properly registered. (302000001)."

 

Changes

 Recent Install and Uninstall of Higher version of Argus Safety (in this case 6.0.3)

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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