My Oracle Support Banner

Failed to load Relsys.Common.General. Check that the library is properly registered. (302000001), on login post upgrade (Doc ID 1516398.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 6.0.2 to 6.0.5 [Release 6.0]
Information in this document applies to any platform.
***Reviewed for currency: 20-APR-2015***

Symptoms

While upgrading the Argus Web 6.0.2 Web Werver to Argus Safety version 6.0.3 the installation hung up displaying “ Setup is updating File Verification List”, so opted to terminate the installation and un-installed the argus application version 6.0.3

After this then opted to re-install Argus Safety Version 6.0.2 Web Server components, but after the installation users are unable to log in to the application.

The following error message is displayed:

"Failed to load Relsys.Common.General. Check that the library is properly registered. (302000001)."

 

Changes

 Recent Install and Uninstall of Higher version of Argus Safety (in this case 6.0.3)

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.