When Trying To View Files From Agile Using AutoVue (Agile Viewer) Getting File Not Found Exception and 'No Protocol' Errors

(Doc ID 1517635.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Autovue for Agile Product Lifecycle Management - Version 20.2.1 and later
Information in this document applies to any platform.
***Checked for relevance on 19-Jun-2014***

Symptoms

When attempting to view a file attachment with AutoVue for Agile the following error occurs.

ERROR
-----------------------
java.net.MalformedURLException: no protocol:

rO0ABXNyADJjb20uYWdpbGUudmlld2VyLmludGVncmF0aW9uLnNlcnZpY2UuRE1TVmlld2VySW5mbwD9jSPSDe5bAgACWwAIZmlsZUluZm90ADlbTGNvbS9hZ2lsZS92aWV3ZXIvaW50ZWdyYXRpb24vc2VydmljZS9ETVNWaWV3ZXJGaWxlSW5mbztMAApoZWFkZXJJbm
ZvdAA6TGNvbS9hZ2lsZS92aWV3ZXIvaW50ZWdyYXRpb24vc2VydmljZS9ETVNWaWV3ZXJIZWFkZXJJbmZvO3hwdXIAOVtMY29tLmFnaWxlLnZpZXdlci5pbnRlZ3JhdGlvbi5zZXJ2aWNlLkRNU1ZpZXdlckZpbGVJbmZvO8JJ8ZL6fpIQAgAAeHAAAAABc3IANmNvbS5hZ2lsZS5
2aWV3ZXIuaW50ZWdyYXRpb24uc2VydmljZS5ETVNWaWV3ZXJGaWxlSW5mb4ByFUQO1zA6AgASSQANYXR0YWNoQ2xhc3NJREkADmF0dGFjaE9iamVjdElESQAOY2hhbmdlMkNsYXNzSURJAA9jaGFuZ2UyT2JqZWN0SURJAA1jaGFuZ2VDbGFzc0lESQAOY2hhbmdlT2JqZ
WN0SURJAA1mb2xkZXJWZXJzaW9uSQANb2JqZWN0Q2xhc3NJREkACG9iamVjdElESQANb2JqZWN0VmVyc2lvbkkABXJvd0lETAAGZmlsZUlEdAASTGphdmEvbGFuZy9TdHJpbmc7TAAIZmlsZU5hbWVxAH4AB0wACGZpbGVUeXBlcQB+AAdMAAptZXRhRmlsZUlEcQB+AAdbA
AdyZWRMaW5ldAAhW0xjb20vYWdpbGUvdXRpbC9GaWxlUmVkbGluZUluZm87TAADcmV2cQB+AAdbAAR4UmVmdAAvW0xjb20vYWdpbGUvdmlld2VyL2ludGVncmF0aW9uL3NlcnZpY2UvRmlsZVJlZjt4cAAAGA8F7rYpAAAAAAAAAAAAAAOjAAAAAAAAAAEAAC1VBDWWhAA
AAAAF7rYxdAAIOTk1MzAyMDl0AApTdW5zZXQuanBndAADanBncHBwcHNyADhjb20uYWdpbGUudmlld2VyLmludGVncmF0aW9uLnNlcnZpY2UuRE1TVmlld2VySGVhZGVySW5mb/aMKNIUtqdyAgAIWgAPY2FuQ3JlYXRlTWFya3VwWgAPaXNGcm9tVGh1bWJuYWlsWgAOcm
VhZE9ubHlNYXJrdXBaAAtyZWRMaW5lTW9kZUwAB2d1aUZpbGVxAH4AB0wABmxvY2FsZXEAfgAHTAAGdXNlcklEcQB+AAdMAAh1c2VyTmFtZXEAfgAHeHAAAAEAdAAXQWR2X01hcmt1cF9SZWFkb25seS5ndWlwdAAINzA2MjA4MDR0ACZNYW5jaHVrb25kYSwgTWFsbGkoVm
Vua2F0YSkgKHZlbmthdGFtKQ==
at java.net.URL.(Unknown Source)


STEPS
-----------------------
1. Log into web client
2. Open an object with a file attachment
3. View the file attachment with AutoVue by clicking on the filename



Cause

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