When Trying To View Files From Agile Using AutoVue (Agile Viewer) Getting File Not Found Exception and 'No Protocol' Errors
Last updated on AUGUST 08, 2017
Applies to:
Oracle Autovue for Agile Product Lifecycle Management - Version 20.2.1 and laterInformation in this document applies to any platform.
***Checked for relevance on 19-Jun-2014***
Symptoms
When attempting to view a file attachment with AutoVue for Agile the following error occurs.
ERROR
-----------------------
java.net.MalformedURLException: no protocol:
rO0ABXNyADJjb20uYWdpbGUudmlld2VyLmludGVncmF0aW9uLnNlcnZpY2UuRE1TVmlld2VySW5mbwD9jSPSDe5bAgACWwAIZmlsZUluZm90ADlbTGNvbS9hZ2lsZS92aWV3ZXIvaW50ZWdyYXRpb24vc2VydmljZS9ETVNWaWV3ZXJGaWxlSW5mbztMAApoZWFkZXJJbm
ZvdAA6TGNvbS9hZ2lsZS92aWV3ZXIvaW50ZWdyYXRpb24vc2VydmljZS9ETVNWaWV3ZXJIZWFkZXJJbmZvO3hwdXIAOVtMY29tLmFnaWxlLnZpZXdlci5pbnRlZ3JhdGlvbi5zZXJ2aWNlLkRNU1ZpZXdlckZpbGVJbmZvO8JJ8ZL6fpIQAgAAeHAAAAABc3IANmNvbS5hZ2lsZS5
2aWV3ZXIuaW50ZWdyYXRpb24uc2VydmljZS5ETVNWaWV3ZXJGaWxlSW5mb4ByFUQO1zA6AgASSQANYXR0YWNoQ2xhc3NJREkADmF0dGFjaE9iamVjdElESQAOY2hhbmdlMkNsYXNzSURJAA9jaGFuZ2UyT2JqZWN0SURJAA1jaGFuZ2VDbGFzc0lESQAOY2hhbmdlT2JqZ
WN0SURJAA1mb2xkZXJWZXJzaW9uSQANb2JqZWN0Q2xhc3NJREkACG9iamVjdElESQANb2JqZWN0VmVyc2lvbkkABXJvd0lETAAGZmlsZUlEdAASTGphdmEvbGFuZy9TdHJpbmc7TAAIZmlsZU5hbWVxAH4AB0wACGZpbGVUeXBlcQB+AAdMAAptZXRhRmlsZUlEcQB+AAdbA
AdyZWRMaW5ldAAhW0xjb20vYWdpbGUvdXRpbC9GaWxlUmVkbGluZUluZm87TAADcmV2cQB+AAdbAAR4UmVmdAAvW0xjb20vYWdpbGUvdmlld2VyL2ludGVncmF0aW9uL3NlcnZpY2UvRmlsZVJlZjt4cAAAGA8F7rYpAAAAAAAAAAAAAAOjAAAAAAAAAAEAAC1VBDWWhAA
AAAAF7rYxdAAIOTk1MzAyMDl0AApTdW5zZXQuanBndAADanBncHBwcHNyADhjb20uYWdpbGUudmlld2VyLmludGVncmF0aW9uLnNlcnZpY2UuRE1TVmlld2VySGVhZGVySW5mb/aMKNIUtqdyAgAIWgAPY2FuQ3JlYXRlTWFya3VwWgAPaXNGcm9tVGh1bWJuYWlsWgAOcm
VhZE9ubHlNYXJrdXBaAAtyZWRMaW5lTW9kZUwAB2d1aUZpbGVxAH4AB0wABmxvY2FsZXEAfgAHTAAGdXNlcklEcQB+AAdMAAh1c2VyTmFtZXEAfgAHeHAAAAEAdAAXQWR2X01hcmt1cF9SZWFkb25seS5ndWlwdAAINzA2MjA4MDR0ACZNYW5jaHVrb25kYSwgTWFsbGkoVm
Vua2F0YSkgKHZlbmthdGFtKQ==
at java.net.URL.(Unknown Source)
STEPS
-----------------------
1. Log into web client
2. Open an object with a file attachment
3. View the file attachment with AutoVue by clicking on the filename
Cause
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