White Screen Problem after Logon/Login with MetaSolv Solution tbs.exe

(Doc ID 1517933.1)

Last updated on JULY 03, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.16 and later
Information in this document applies to any platform.
*** Reviewed for relevance 11-JAN-2016 ***


MetaSolv Solution user experiences a full white screen after successfully logon/login with the MetaSolv Solution client (tbs.exe).  The error below is logged to the ${SERVER_NAME}.mss.log file.



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms