Unable To Connect To Pipeline Database While Using Pricing Center

(Doc ID 1518190.1)

Last updated on JULY 14, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.4.0.0.0 [Release 7.3.1 to 7.4.0]
Information in this document applies to any platform.
***Checked for relevance on 21-Jul-2014***
***Checked for relevance on 18-Jan-2016***

Goal

On BRM 731 with overlay patch:

When trying to connect pricing center to pipeline database, the below error is thrown :

    "Pricing Center cannot connect to Pipeline database. Please contact your system administrator"

The logs look normal, just like a working case, but there is an exception captured in java console. Below is the snippet :

~~~~
Aug 29, 2012 2:17:42 PM com.portal.app.pc.utils.PricingCenterUtils
logStackTrace

SEVERE: Problem logging into pipeline database...
com.solution42.jsa.dblayer.JsaDBException: JsaDbError13206
       at
com.solution42.jsa.dblayer.specific.simplesql.JsaSimpleSQLDatabase.openConnection(Unknown Source)
~~~~

Solution

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