BRM Pipeline Freeze (Hang) With More Than One Event To Rate and Error ERR_THREAD_EXCEPTION (Doc ID 1518234.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

Pipeline freezes (hangs) randomly and is not related with a specific scenario, account, or product.

There are 2 Pipelines on this system. One for mediation (to collect all the CDRs from the mediation platform in plain text format). This Pipeline transforms the input CDR in sol42 format which is the input for the second Pipeline (rating).

One of the possible error scenarios is as following:

1) Create an account with a rating product.
2) Create a file with 100 CDRs for the recently created account.
3) Place it in the mediation pipeline.
4) An output is created, which is the input for the rating Pipeline.
5) The file is rated.
6) Process a second CDRs file and the mediation Pipeline processes it correctly. However, in the rating Pipeline, the file is not processed and Pipeline freezes.

Process log shows:

 

Cause

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