Reporting Data Never Handled By Loader (Doc ID 1518841.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Oracle ATG Web Commerce Business Intelligence - Version 9.0 and later
Information in this document applies to any platform.

Symptoms

Reporting objects are writing log files to the file system but the Loader server of the ATG Reporting Framework (ARF) never receives and processes the data in the logs.

Changes

 Each of the server instances that is generating data for logging must include the ARF.base application module in the list of application modules that has been used to create its Oracle ATG EAR.

Cause

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