My Oracle Support Banner

Searching in The Customer Care Portal Voucher Screens on the Voucher Serial Number Yields Incorrect Or No Result (Doc ID 1519021.1)

Last updated on AUGUST 19, 2019

Applies to:

Oracle Communications Network Charging and Control - Version 4.0.0 to 4.4.1 [Release 4.0.0 to 4.4]
Information in this document applies to any platform.


There is a known issue with the Customer Care Portal (CCP) search functionality.

When one selects "Search based on Serial Number" in the Voucher screen, no match (or incorrect results) are returned when the search is complete.


 N/A - This is an existing issue in the Network Charging and Control code. No particular change or upgrade is required for this issue to happen.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.