Searching in The Customer Care Portal Voucher Screens on the Voucher Serial Number Yields Incorrect Or No Result (Doc ID 1519021.1)

Last updated on MARCH 27, 2015

Applies to:

Oracle Communications Network Charging and Control - Version 4.0.0 and later
Information in this document applies to any platform.

Symptoms

There is a known issue with the Customer Care Portal (CCP) search functionality.

When one selects "Search based on Serial Number" in the Voucher screen, no match (or incorrect results) are returned when the search is complete.

Changes

 N/A - This is an existing issue in the Network Charging and Control code. No particular change or upgrade is required for this issue to happen.

Cause

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