My Oracle Support Banner

Renaming Of Product Code And Product Name Results In Existing Cases That Cannot Be Queried Or Opened (Doc ID 1519182.1)

Last updated on JANUARY 11, 2013

Applies to:

Adverse Event Reporting System - Version 4.6.2 and later
Information in this document applies to any platform.

Symptoms

After entering and saving a case, the associated product was renamed in Global Maintenance and the permissions were recreated. Querying for the case results in no hits and trying to open the case directly results in a no permissions error.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.