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In Undoing a Task, a TimeoutException Occurs On the JBossCache (Doc ID 1519946.1)

Last updated on MARCH 29, 2023

Applies to:

Oracle Communications Order and Service Management - Version 7.0.3 to 7.0.3 [Release 7.0.0]
Information in this document applies to any platform.

Symptoms


  In the case of an order divided into Multiple Tasks.
  
  If the tasks are executed as "undo" all together, a TimeoutException may occur.
  It appeared that, because tasks that included pivot-subprocess take a
  lock simultaneously from root node of JBosscCache , this issue occurred.
  
  The following exception occured:
  
  ex)org.jboss.cache.lock.TimeoutException: failure acquiring lock: fqn=/2518,
  caller=GlobalTransaction::3904, lock=write
  owner=GlobalTransaction::3896
  (org.jboss.cache.lock.LockStrategyReadCommitted@4866b).

Cause

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In this Document
Symptoms
Cause
Solution
References


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