My Oracle Support Banner

Using End User Filters when General Levels are Involved in the Worksheet (Doc ID 1519963.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Demantra Predictive Trade Planning - Version 7.3.1 and later
Information in this document applies to any platform.



Customer is using PTP. They have a User with Filters defined on a General Level in the Business Modeler --> Security --> Create modify user --> Select the user  --> Go to the 4th tab (Filters). When the User tries to load data in the worksheet that contains this General Level using the running man icon it displays an error:

Error: Worksheet data cant be shown. Please contact an administrator to review system log files for details.

But if they remove the Filters defined for the User from Business Modeler the error disappears while loading the worksheet. They expect the worksheet to load without any error message while they have the filter on.

What could cause this issue?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.