Last updated on JULY 08, 2014
Applies to:
Oracle Health Sciences CIS - Version 4.5.1.2 and laterInformation in this document applies to any platform.
Symptoms
CIS sync failed with:
There was a problem trying to process a previously faulted transaction. The transaction may have been edited through the CIS Administration
There was a problem trying to send(put) transactions to the Clintrial Adapter.
Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'.
The request failed with the error message:
--
<html>
<head>
<title>Request timed out.</title>
<style>
body {font-family:"Verdana";font-weight:normal;font-size: .7em;color:black;}
p {font-family:"Verdana";font-weight:normal;color:black;margin-top: -5px}
b {font-family:"Verdana";font-weight:bold;color:black;margin-top: -5px}
H1 { font-family:"Verdana";font-weight:normal;font-size:18pt;color:red }
H2 { font-family:"Verdana";font-weight:normal;font-size:14pt;color:maroon }
pre {font-family:"Lucida Console";font-size: .9em}
.marker {font-weight: bold; color: black;text-decoration: none;}
.version {color: gray;}
.error {margin-bottom: 10px;}
.expandable { text-decoration:underline; font-weight:bold; color:navy; cursor:hand; }
</style>
</head>
<body bgcolor="white">
<span><H1>Server Error in '/CTAdapter' Application.<hr width=100% size=1 color=silver></H1>
<h2> <i>Request timed out.</i> </h2></span>
<font face="Arial, Helvetica, Geneva, SunSans-Regular, sans-serif ">
<b> Description: </b>An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
<br><br>
<b> Exception Details: </b>System.Web.HttpException: Request timed out.<br><br>
<b>Source Error:</b> <br><br>
<table width=100% bgcolor="#ffffcc">
<tr>
<td>
<code>
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.</code>
</td>
</tr>
</table>
<br>
<b>Stack Trace:</b> <br><br>
<table width=100% bgcolor="#ffffcc">
<tr>
<td>
<code><pre>
[HttpException (0x80004005): Request timed out.]
</pre></code>
</td>
</tr>
</table>
<br>
<hr width=100% size=1 color=silver>
<b>Version Information:</b> Microsoft .NET Framework Version:1.1.4322.2500; ASP.NET Version:1.1.4322.2470
</font>
</body>
</html>
<!--
[HttpException]: Request timed out.
-->
--.
at CISSynchAdapter.SynchOrchestration.SynchEngine.ExecuteCISSynch(SynchConfigItem synchConfigItem) in E:\CISNeptune\SourceCode\CISSynchAdapter\CISSynchOrchestration\SynchEngine.cs:line 304
at CISSynchAdapter.Processor.CISSyncExecuter.ExecuteSync(String syncGuid) in E:\CISNeptune\SourceCode\CISSynchAdapter\CISSyncProcessor\CISSyncExecuter
Cause
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