In the web GUI, it Takes a Long Time to Display a large number of cuts (Doc ID 1521584.1)

Last updated on AUGUST 22, 2016

Applies to:

Oracle Utilities Load Profiling and Settlement - Version 1.6.1.10 to 1.6.1.13 [Release 1.6]
LODESTAR EIP - Version 1.6.1.10 to 1.6.1.13 [Release 1.6]
Oracle Utilities Billing Component - Version 1.6.1.10 to 1.6.1.13 [Release 1.6]
Information in this document applies to any platform.

Symptoms

In Oracle Utilities Energy Information Platform, in Interval Data Manager (IDM) usage search screen it takes a long time to display 500 cut/series. Search results take over 1.5 minutes to display.

Steps to Recreate

  1. In EIP web GUI go to page Usage/Interval Data
  2. Filter the search with 5 parameters, including starttime and stoptime
  3. Set up the Page Length to 500
  4. Run a search for series or cuts

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms