OCA Client Can't Login (Doc ID 1521897.1)

Last updated on APRIL 04, 2016

Applies to:

Oracle Communications ASAP - Version 7.0.2 and later
Information in this document applies to any platform.
***Checked for relevance on 24-JUN-2014***
***Check On Currency On APR-04-2016***

Symptoms

Failed to initialize session, reason: org.xml.sax.SAXParseEXCEPTION; lineNumber: 1; columnNumber:1; The root element is required in a well-formed document.

Cause

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