402000609 Error When E2B Is Opened For Case With Specific Countries - Argus Safety ver.6

(Doc ID 1522951.1)

Last updated on JANUARY 26, 2017

Applies to:

Oracle Argus Safety - Version 6.0 to 6.0.7 [Release 6.0]
Information in this document applies to any platform.
*** Checked for relevance: 02-Apr-2015 ***

Symptoms

Some country values causes 402000609 ERROR when the scheduled E2B is tried to be opened for E2B Viewer.

ERROR MESSAGE:
--------------
ERROR#&#65306;402000609 Detail Case <case#> General error while creating E2b report. Value: <country-code> is invalid.
For a list of valid values for this element, please check the table CFG_M2 using profile: ICH-I.C.S.R V2.1 MESSAGE TEMPLATE - PMDA - I
and dtd_element: OCCURCOUNTRY. Stored Procedure: M2_VALIDATION. Please refer Report Details.

* <country-code> is the value of Code List=Countries >> Code (A2).

 

Cause

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