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Configure A Single "Payment Suspense" Account For The Suspended Payment With Different Currency, For The Payment Center Also To Work With Payments With Different Currency? (Doc ID 1522957.1)

Last updated on JANUARY 08, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


From Customer Center, created a "Payment Suspense" account with default currency as USD and when tried to post a payment for the account whose currency is EUR from Payment Tool, it throw an error to indicate "exchange rate not found".


How to configure a single "Payment Suspense" account that will work for suspended payment with different currency, so that Payment Center will work correctly (e.g. to return suspended payment details)?       


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