Configure A Single "Payment Suspense" Account For The Suspended Payment With Different Currency, For The Payment Center Also To Work With Payments With Different Currency?

(Doc ID 1522957.1)

Last updated on JULY 18, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.
*** Checked for relevance on 10-APR-2015 ***
*** Checked for relevance on 07-18-2017 ***


Please advise how to configure a single "Payment Suspense" account that will work for suspended payment with different currency, so that Payment Center will work correctly (e.g. to return suspended payment details).

From Customer Center, create a "Payment Suspense" account with default currency as USD.
When try to post a payment for the account whose currency is EUR from Payment Tool, it will throw an error to indicate "exchange rate not found".

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