OSM Orders Are Getting Stuck Due To Connectivity Error With UIM. (Doc ID 1523624.1)

Last updated on MARCH 01, 2016

Applies to:

Oracle Communications Unified Inventory Management - Version 7.1.0 and later
Information in this document applies to any platform.
**** Currency checked on 1-Mar-2016 ****

Symptoms

OSM is not getting response from UIM. Not able to process any order .

Platform details :
UIM version 7.1.0
OS version OpenSolaris

Error message :

eue: 'weblogic.kernel.Default (self-tuning)'> <> <> <> <ExecuteThread: '9' for queue: 'om
s.automation' has been busy for "601" seconds working on the request "weblogic.work.ExecuteRequestAdapter@127cd6", which is more t
han the configured time (StuckThreadMaxTime) of "600" seconds. Stack trace:
  java.net.SocketInputStream.socketRead0(Native Method)
  java.net.SocketInputStream.read(SocketInputStream.java:129)
  java.io.BufferedInputStream.fill(BufferedInputStream.java:218)
  java.io.BufferedInputStream.read(BufferedInputStream.java:235)
  org.apache.commons.httpclient.HttpParser.readRawLine(HttpParser.java:77)
  org.apache.commons.httpclient.HttpParser.readLine(HttpParser.java:105)
  org.apache.commons.httpclient.HttpConnection.readLine(HttpConnection.java:1115)
  org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.readLine(MultiThreadedHttpConnectio
nManager.java:1373)
  org.apache.commons.httpclient.HttpMethodBase.readStatusLine(HttpMethodBase.java:1832)
  org.apache.commons.httpclient.HttpMethodBase.readResponse(HttpMethodBase.java:1590)
  org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:995)
  org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:397)
  org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:170)
  org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:396)
  org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:346)
  org.apache.axis2.transport.http.AbstractHTTPSender.executeMethod(AbstractHTTPSender.java:520)
  org.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.java:191)
  org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:77)
  org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:327)
  org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:206)
  org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:396)
  org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:374)
  org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:211)
  org.apache.axis2.client.OperationClient.execute(OperationClient.java:163)
  com.common.uim.WebServicesBean.webServiceClient(WebServicesBean.java:94)
  com.plugin.update.uim.deactivate.DeactivateUpdateUIM.run(DeactivateUpdateUIM.java:103)
  com.mslv.oms.automation.plugin.AbstractAutomator._runAutomator(Unknown Source)
  com.plugin.update.uim.deactivate.DeactivateUpdateUIM_sg1ydb_EOImpl._runAutomator(DeactivateUpdateUIM_sg1ydb_EOImpl.java:204)
  com.plugin.update.uim.deactivate.DeactivateUpdateUIM_sg1ydb_EOImpl_WLSkel.invoke(Unknown Source)
  weblogic.rmi.internal.ServerRequest.sendReceive(ServerRequest.java:174)
  weblogic.rmi.internal.BasicRemoteRef.invoke(BasicRemoteRef.java:223)
  com.plugin.update.uim.deactivate.DeactivateUpdateUIM_sg1ydb_EOImpl_921_WLStub._runAutomator(Unknown Source)
  com.mslv.oms.automation.AutomationDispatcher.a(Unknown Source)
  com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.processMessage(Unknown Source)
  com.mslv.oms.automation.AutomationDispatcher.onMessage(Unknown Source)
  weblogic.ejb.container.internal.MDListener.execute(MDListener.java:429)
  weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:335)
  weblogic.ejb.container.internal.MDListener.onMessage(MDListener.java:291)
  weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4060)
  weblogic.jms.client.JMSSession.execute(JMSSession.java:3953)
  weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:4467)
  weblogic.work.ExecuteRequestAdapter.execute(ExecuteRequestAdapter.java:21)
  weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:145)
  weblogic.kernel.ExecuteThread.run(ExecuteThread.java:117)


#### <> <> <> <ExecuteThread: '0' for queue: 'oms.automation' has been busy for "622
" seconds working on the request "weblogic.work.ExecuteRequestAdapter@1324951", which is more than the configured time (StuckThreadMaxTime) of "600"
 seconds. Stack trace:
  java.net.SocketInputStream.socketRead0(Native Method)
  java.net.SocketInputStream.read(SocketInputStream.java:129)
  java.io.BufferedInputStream.fill(BufferedInputStream.java:218)
  java.io.BufferedInputStream.read(BufferedInputStream.java:235)
  org.apache.commons.httpclient.HttpParser.readRawLine(HttpParser.java:77)
  org.apache.commons.httpclient.HttpParser.readLine(HttpParser.java:105)
  org.apache.commons.httpclient.HttpConnection.readLine(HttpConnection.java:1115)
  org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.readLine(MultiThreadedHttpConnectionManager.java:1373
)
  org.apache.commons.httpclient.HttpMethodBase.readStatusLine(HttpMethodBase.java:1832)
  org.apache.commons.httpclient.HttpMethodBase.readResponse(HttpMethodBase.java:1590)
  org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:995)
  org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:397)
  org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:170)
  org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:396)
  org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:346)
  org.apache.axis2.transport.http.AbstractHTTPSender.executeMethod(AbstractHTTPSender.java:520)
  org.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.java:191)
  org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:77)
  org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:327)
  org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:206)
  org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:396)
  org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:374)
  org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:211)
  org.apache.axis2.client.OperationClient.execute(OperationClient.java:163)
  com.common.uim.WebServicesBean.webServiceClient(WebServicesBean.java:94)
  com.plugin.update.uim.deactivate.DeactivateUpdateUIM.run(DeactivateUpdateUIM.java:153)
  com.mslv.oms.automation.plugin.AbstractAutomator._runAutomator(Unknown Source)
  com.plugin.update.uim.deactivate.DeactivateUpdateUIM_sg1ydb_EOImpl._runAutomator(DeactivateUpdateUIM_sg1ydb_EOImpl.java:204)
  com.plugin.update.uim.deactivate.DeactivateUpdateUIM_sg1ydb_EOImpl_WLSkel.invoke(Unknown Source)
  weblogic.rmi.internal.ServerRequest.sendReceive(ServerRequest.java:174)
  weblogic.rmi.internal.BasicRemoteRef.invoke(BasicRemoteRef.java:223)
  com.plugin.update.uim.deactivate.DeactivateUpdateUIM_sg1ydb_EOImpl_921_WLStub._runAutomator(Unknown Source)
  com.mslv.oms.automation.AutomationDispatcher.a(Unknown Source)
  com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.processMessage(Unknown Source)
  com.mslv.oms.automation.AutomationDispatcher.onMessage(Unknown Source)
  weblogic.ejb.container.internal.MDListener.execute(MDListener.java:429)
  weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:335)
  weblogic.ejb.container.internal.MDListener.onMessage(MDListener.java:291)
  weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4060)
  weblogic.jms.client.JMSSession.execute(JMSSession.java:3953)
  weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:4467)
  weblogic.work.ExecuteRequestAdapter.execute(ExecuteRequestAdapter.java:21)
  weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:145)
  weblogic.kernel.ExecuteThread.run(ExecuteThread.java:117)



#### <> <> <> <ExecuteThread: '9' for queue: 'oms.automation' has been busy for "661
" seconds working on the request "weblogic.work.ExecuteRequestAdapter@127cd6", which is more than the configured time (StuckThreadMaxTime) of "600"
seconds. Stack trace:
  java.net.SocketInputStream.socketRead0(Native Method)
  java.net.SocketInputStream.read(SocketInputStream.java:129)
  java.io.BufferedInputStream.fill(BufferedInputStream.java:218)
  java.io.BufferedInputStream.read(BufferedInputStream.java:235)
  org.apache.commons.httpclient.HttpParser.readRawLine(HttpParser.java:77)
  org.apache.commons.httpclient.HttpParser.readLine(HttpParser.java:105)
  org.apache.commons.httpclient.HttpConnection.readLine(HttpConnection.java:1115)
  org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.readLine(MultiThreadedHttpConnectionManager.java:1373
)
  org.apache.commons.httpclient.HttpMethodBase.readStatusLine(HttpMethodBase.java:1832)
  org.apache.commons.httpclient.HttpMethodBase.readResponse(HttpMethodBase.java:1590)
  org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:995)
  org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:397)
  org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:170)
  org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:396)
  org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:346)
  org.apache.axis2.transport.http.AbstractHTTPSender.executeMethod(AbstractHTTPSender.java:520)
  org.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.java:191)
  org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:77)
  org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:327)
  org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:206)
  org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:396)
  org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:374)
  org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:211)
  org.apache.axis2.client.OperationClient.execute(OperationClient.java:163)
  com.common.uim.WebServicesBean.webServiceClient(WebServicesBean.java:94)
  com.plugin.update.uim.deactivate.DeactivateUpdateUIM.run(DeactivateUpdateUIM.java:103)
  com.mslv.oms.automation.plugin.AbstractAutomator._runAutomator(Unknown Source)
  com.plugin.update.uim.deactivate.DeactivateUpdateUIM_sg1ydb_EOImpl._runAutomator(DeactivateUpdateUIM_sg1ydb_EOImpl.java:204)
  com.plugin.update.uim.deactivate.DeactivateUpdateUIM_sg1ydb_EOImpl_WLSkel.invoke(Unknown Source)
  weblogic.rmi.internal.ServerRequest.sendReceive(ServerRequest.java:174)
  weblogic.rmi.internal.BasicRemoteRef.invoke(BasicRemoteRef.java:223)
  com.plugin.update.uim.deactivate.DeactivateUpdateUIM_sg1ydb_EOImpl_921_WLStub._runAutomator(Unknown Source)
  com.mslv.oms.automation.AutomationDispatcher.a(Unknown Source)
  com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.processMessage(Unknown Source)
  com.mslv.oms.automation.AutomationDispatcher.onMessage(Unknown Source)
  weblogic.ejb.container.internal.MDListener.execute(MDListener.java:429)
  weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:335)
  weblogic.ejb.container.internal.MDListener.onMessage(MDListener.java:291)
  weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4060)
  weblogic.jms.client.JMSSession.execute(JMSSession.java:3953)
  weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:4467)
  weblogic.work.ExecuteRequestAdapter.execute(ExecuteRequestAdapter.java:21)
  weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:145)
  weblogic.kernel.ExecuteThread.run(ExecuteThread.java:117)

Cause

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