RPAS Log Shows Erroneous Message ("Connection Dropped Unexpectedly") When Exiting/Logging Out of Classic Client

(Doc ID 1523957.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Predictive Application Server - Version 13.3 and later
Information in this document applies to any platform.
Checked for the relevance of the document as on 11th Sep,2014.


On Retail Predictive Application Server (RPAS) 13.3 and with -loglevel set to "all", when executing a logout or exit from the Classic Client, the rpas.log shows erroneous messages indicating that a problem occurred during the operation.

Steps to Reproduce:

1. Build any workbook.
2. Close and do not save.
3. Perform File | Logoff or Exit.

The following messages are shown in the rpas.log file:

<D 2012May01 11:30:15.972> Connection dropped unexpectedly: 2
<E 2012May01 11:30:15.975> Client closed, shutting down RpasDbServer.



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms