OPPM 9 Viewing Large Audit Log Crashes IE (Doc ID 1524021.1)

Last updated on JULY 31, 2017

Applies to:

Primavera Portfolio Management - Version 9.0SP1 and later
Information in this document applies to any platform.

Symptoms

On OPPM 9.0SP1, the Print Audit Log function causes Internet Explorer to crash with no error message displayed to the user.

ERROR
The event log includes the following error when IE crashes:

Log Name:      Application
Source:        Application Error
Date:          8.1.2013 10:30:55
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      nnnnn.nn.nnn.com
Description:
Faulting application iexplore.exe, version 7.0.6002.18005, time stamp 0x49e01e78, faulting module mshtml.dll, version 7.0.6002.18727, time stamp 0x509dcf3f, exception code 0xc0000005, fault offset 0x00218f81, process id 0x1e04, application start time 0x01cdecc20a5e0922.
Event Xml:
<Event xmlns="

 

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users in Unable to retain full years audit log entries and view them.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms