Customer cannot fetch caps for a device even though MIPSA registry is correct and caps file is in place (Doc ID 1524076.1)

Last updated on OCTOBER 24, 2016

Applies to:

Oracle Communications IPSA Cartridges - Version 5.1.3 and later
Information in this document applies to any platform.

Symptoms

The customer was experiencing an issue for a particular device. Although the MIPSA registry entry looked to be correct, there were no capabilities for the device. Also when doing a discovery, the device would appear to run the discovery but no indication of "fetching capabilities" is seen in the discovery area in the bottom right hand pane of the UI.

Cause

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