My Oracle Support Banner

TimeoutException: Read Lock For [order_id] Could Not Be Acquired By GlobalTransaction Error Received in the Logs (Doc ID 1524527.1)

Last updated on APRIL 04, 2023

Applies to:

Oracle Communications Order and Service Management - Version 7.0.3 and later
Information in this document applies to any platform.
****** Currency Check 03-Apr-2015***********
****** Currency Check 11-Jan-2017***********

Symptoms

In an OSM 7.0.3 system the user is seeing this error in the logs:

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.