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Unable to Reverse Debit Memo. (Doc ID 1524540.1)

Last updated on NOVEMBER 07, 2018

Applies to:

Oracle Retail Invoice Matching - Version 13.2.4 and later
Information in this document applies to any platform.

Symptoms

The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.

Reversing a debit memo has been disabled.

Steps to Reproduce:

1. Create a standalone debit memo in Oracle Retail Invoice Matching (ReIM).
2. Debit memo is in approved status.
3. Search for and retrieve the debit memo in View mode.
4. The 'Reverse' button is not available.

Cause

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In this Document
Symptoms
Cause
Solution
References


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