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Unable to Reverse Debit Memo (Doc ID 1524540.1)

Last updated on MARCH 02, 2019

Applies to:

Oracle Retail Invoice Matching - Version 13.2.4 and later
Information in this document applies to any platform.

Symptoms

Reversing a debit memo has been disabled.

Steps to Reproduce:

1. Create a standalone debit memo in Oracle Retail Invoice Matching (ReIM).
2. Debit memo is in approved status.
3. Search for and retrieve the debit memo in View mode.
4. The 'Reverse' button is not available.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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