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New From PSR Also Copy Service Location (Doc ID 1524880.1)

Last updated on FEBRUARY 28, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

The service location is getting copied on a new PSR  while doing new/from from an existing PSR order when the CPE address and the service
location address are the  same. If they are different, then the new-from PSR doesn't copy the service location.



Cause

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In this Document
Symptoms
Cause
Solution
References


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