Invalid Date Range Error when Zooming Out On Usage Analysis Graph (Doc ID 1525466.1)

Last updated on AUGUST 22, 2016

Applies to:

LODESTAR EIP - Version 1.6.1.0 and later
Information in this document applies to any platform.

Symptoms

In Energy Information Platform, in the Usage - Interval Data Graph screen, when attempting to zoom out (increase the date range) for a the interactive analysis graph the following error occurs.

Error

Invalid Date Range

Steps to Reproduce

  1. The issue can be reproduced at will with the following steps:
  2. Go to the Usage search screen and select several cuts of interval data,
  3. Select the 'Display Interactively' checkbox
  4. Modify the date range so that the start date is not the actual start date of the data
  5. Click 'Analysis Graph'
  6. Once you have the analysis graph displayed. modify the date range start time to be the actual start of the data cuts
  7. "Invalid Date Range" warning occurs in pop-up box



Cause

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