Timescale Logic Diagram Fails To Load And The P6Connector.log File Shows Error: "Critical Exception occurred: Oracle.DataAccess.Client.OracleException ORA-12705: Cannot access NLS data files or invalid environment specified" (Doc ID 1525925.1)

Last updated on JUNE 29, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.2 1.0 and later
Information in this document applies to any platform.

Symptoms

The following error is received when attempting to Launch Timescale Logic Diagram (TSLD):

ERROR
-----------------------
Primavera.Look.LoginFailureException: Exception of type
 'Primavera.Look.LoginFailureException' was thrown.
  at Primavera.Look.BootStrapper.Run(String xmlfile, String templatefile,
 LoginInfo loginInfo, String projIDs)
  at P6Look.App.RunApplicationStartup()
  at P6Look.App.Application_Startup(Object sender, StartupEventArgs e)

This is a generic error message which gets displayed in the GUI when the TSLD fails.

When reviewing the P6Connector.log file which is written to the %TEMP% directory, to determine the actual error causing TSLD to fail, the following message was displayed:

ERROR
----------
Critical Exception occurred: Oracle.DataAccess.Client.OracleException ORA-12705: Cannot access NLS data files or invalid environment specified"

Cause

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