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Missing Discount Balance After Rerating (Doc ID 1526216.1)

Last updated on JUNE 19, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

There is a missing discount event after rerating.

1. Create a customer account and purchase a discount on 11th Dec. The Stop discounting flag is set to: Never
2. Cancel the discount on 16th Dec.
3. Purchase a product on 17th Dec (backdated to 12th Dec)
4. Check whether the Discount is applied for 12th Dec to 16th Dec.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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