Upload and Download Issue in Agile with Multiple File Managers (Doc ID 1526564.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.0.2 and later
Information in this document applies to any platform.
From the log file:
<2012-11-07 12:35:00,236> Error
com.agile.webfs.components.common.RepositoryException: Specified file (UAF.00033_AA.pdf) could not be located. Please contact the administrator.
at com.agile.webfs.components.dfm.DFManager.replicate(DFManager.java:118)
at com.agile.webfs.components.fileserver.FileServerDispatcher.replicateFileLocally(FileServerDispatcher.java:797)
at com.agile.webfs.components.fileserver.client.AgileContentServiceLocalStub.replicateFileLocally(AgileContentServiceLocalStub.java:344)
at com.agile.webfs.components.controller.FileDownloadHandler.replicateFiles(FileDownloadHandler.java:484)
at com.agile.webfs.components.controller.FileDownloadHandler.execute(FileDownloadHandler.java:80)
at com.agile.webfs.components.controller.AttachmentServlet.handleRequest(AttachmentServlet.java:173)
at com.agile.webfs.components.controller.AttachmentServlet.doPost(AttachmentServlet.java:114)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)

Symptoms

 When there are multiple file managers and when the user clicks on an attachment, if the file exists in the preferred file manager server then the user is able to view the attachment. When the user clicks on some other attachment and if the file does not exist in the preferred server, user gets an error message. "No such file or directory".

Ideally the files need to get replicated from a different server and pull the required file to the preferred server of the user

Cause

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