Discounts Aren't Cancelled When Services Are Cancelled

(Doc ID 1526603.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.1.0 to 7.4.0.1.0 [Release 7.4.0]
Information in this document applies to any platform.

Goal

 Services are cancelled, products are cancelled, but discounts remained on original status (Active or Inactive)

Replication Steps:

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1) Have a service with a product and discount.
2) Set its status to inactive using cust_set_status (should be do-able through customer center as well)
3) Check the status of discount. It will not be cancelled. It will be either Active or Inactive.

Solution

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