Discounts Aren't Cancelled When Services Are Cancelled
(Doc ID 1526603.1)
Last updated on JULY 06, 2021
Applies to:Oracle Communications Billing and Revenue Management - Version 22.214.171.124.0 to 126.96.36.199.0 [Release 7.4.0]
Information in this document applies to any platform.
Services are cancelled, products are cancelled, but discounts remained on original status (Active or Inactive)
1) Have a service with a product and discount.
2) Set its status to inactive using cust_set_status (should be do-able through customer center as well)
3) Check the status of discount. It will not be cancelled. It will be either Active or Inactive.
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