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Discounts Not Cancelled When Services Cancelled (Doc ID 1526603.1)

Last updated on AUGUST 23, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.4.0]
Information in this document applies to any platform.


Services are cancelled, products are cancelled, but discounts remained on original status (Active or Inactive), why?

Replication Steps:

1) Have a service with a product and discount.
2) Set its status to inactive using cust_set_status (should be do-able through Customer Center as well).
3) Check the status of discount. It will not be cancelled. It will be either Active or Inactive.


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