Discounts Not Cancelled When Services Cancelled
(Doc ID 1526603.1)
Last updated on AUGUST 23, 2023
Applies to:Oracle Communications Billing and Revenue Management - Version 126.96.36.199.0 to 188.8.131.52.0 [Release 7.4.0]
Information in this document applies to any platform.
Services are cancelled, products are cancelled, but discounts remained on original status (Active or Inactive), why?
1) Have a service with a product and discount.
2) Set its status to inactive using cust_set_status (should be do-able through Customer Center as well).
3) Check the status of discount. It will not be cancelled. It will be either Active or Inactive.
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