Discounts Aren't Cancelled When Services Are Cancelled
(Doc ID 1526603.1)
Last updated on MARCH 22, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 188.8.131.52.0 to 184.108.40.206.0 [Release 7.4.0]
Information in this document applies to any platform.
Services are cancelled, products are cancelled, but discounts remained on original status (Active or Inactive)
1) Have a service with a product and discount.
2) Set its status to inactive using cust_set_status (should be do-able through customer center as well)
3) Check the status of discount. It will not be cancelled. It will be either Active or Inactive.
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