Oracle Knowledge 8.5 InfoManager Instance Fails To Start With The Exception "java.lang.NullPointerException at java.io.File" Appearing In The Domain/Server Log (Doc ID 1527299.1)

Last updated on JANUARY 05, 2017

Applies to:

Oracle Knowledge - Version 8.5 to 8.5 [Release 8.5]
Information in this document applies to any platform.

Symptoms

After installing Oracle Knowledge 8.5 InfoManager the web application fails to start. The following exception is present in the Domain/Server log:

[HTTP:101216]Servlet: "CKFinderConnectorServlet" failed to preload on startup in Web application: "InfoManager.war". java.lang.NullPointerException at java.io.File.<init>(File.java:222) at com.ckfinder.connector.errors.ErrorUtils.setLangDir(ErrorUtils.java:90) at com.ckfinder.connector.ConnectorServlet.init(ConnectorServlet.java:278) at javax.servlet.GenericServlet.init(GenericServlet.java:241) at weblogic.servlet.internal.StubSecurityHelper$ServletInitAction.run(StubSecurityHelper.java:283) at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321) at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120) at weblogic.servlet.internal.StubSecurityHelper.createServlet(StubSecurityHelper.java:64) at weblogic.servlet.internal.StubLifecycleHelper.createOneInstance(StubLifecycleHelper.java:58) at weblogic.servlet.internal.StubLifecycleHelper.(StubLifecycleHelper.java:48) at weblogic.servlet.internal.ServletStubImpl.prepareServlet(ServletStubImpl.java:539) at weblogic.servlet.internal.WebAppServletContext.preloadServlet(WebAppServletContext.java:1981) at weblogic.servlet.internal.WebAppServletContext.loadServletsOnStartup(WebAppServletContext.java:1955) at weblogic.servlet.internal.WebAppServletContext.preloadResources(WebAppServletContext.java:1874) at weblogic.servlet.internal.WebAppServletContext.start(WebAppServletContext.java:3154) at weblogic.servlet.internal.WebAppModule.startContexts(WebAppModule.java:1518) at weblogic.servlet.internal.WebAppModule.start(WebAppModule.java:484) at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:425) at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52) at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119) at weblogic.application.internal.flow.ScopedModuleDriver.start(ScopedModu

Changes


Cause

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