Cannot Start OBIEE From EM Console Due To Error: oracle.as.management.opmn.optic.OpticBadConnectException: Could not get secure socket for host (Doc ID 1527887.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Knowledge - Version 8.4.2.2 and later
Microsoft Windows x64 (64-bit)

Symptoms

The "Oracle Knowledge Analytics Installation Guide" for Oracle Knowledge Version 8.4.2.2 states that after the deployment of the RPD and catalog using the Oracle Enterprise Manager Fusion Middleware Control which is  installed as part of the OBIEE environment, the core application should be started by navigating to "Business Intelligence/coreapplication" in the left hand pane and then clicking the "Start" button in the "Overview" tabbed area.

The startup may fail. Examination of the domain or server diagnostic log may show errors of the following form:

####<Feb 11, 2013 2:28:19 AM PST> <oracle.as.management.mbeans.opmn> <> <898763b430e6c171:262aa771:13cc8b63a05:-8000-00000000000001e1> <1360578499547>
oracle.as.management.opmn.optic.OpticBadConnectException: Could not get secure socket for host win2003-11g-c1.us.oracle.com and port 9501
    at oracle.as.management.opmn.optic.OpmnSSL.getSecureSocket(OpmnSSL.java:52)
    at oracle.as.management.opmn.optic.OpmnPhone.dialOpmn(OpmnPhone.java:733)
    at oracle.as.management.opmn.optic.OpmnPhone.getSocketForCall(OpmnPhone.java:457)
    at oracle.as.management.opmn.optic.OpmnPhone.makePhoneCall(OpmnPhone.java:315)
    at oracle.as.management.opmn.optic.OpmnPhone.request(OpmnPhone.java:270)
    at oracle.as.management.opmn.optic.OpmnQuery.getBuf(OpmnQuery.java:482)
    at oracle.as.management.opmn.optic.OpmnQuery.getDom(OpmnQuery.java:602)
    at oracle.as.management.opmn.optic.OpmnQuery.getProc(OpmnQuery.java:751)
etc.
etc.

Cause

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