Payment Tool: Bad List Of Bills During The Allocation Of A Payment (Doc ID 1528377.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.1.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

On : 7.4.0.0.0 version, Payment Tool

Payment Tool displays only one bill when there are two bills with the same END_T during the manual allocation of a payment with bill level allocation.

STEPS
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The issue can be reproduced at will with the following steps:

1) Create an account with multiple bills on the same bill unit with same END_T
  a. The Account has 2 Account Level Deals, Both having Products with purchase fees.
  b. All the services, and both the Account Level Deals are attached to individual Balance groups.
  c. Bill the Account level Items by using Bill Now with the following flist from testnap.
  op_bill_make_bill_now input flist
  # number of field entries allocated 20, used 5
  0 PIN_FLD_POID POID [0] 0.0.0.1 /account 1301590 0
  0 PIN_FLD_BILLINFO_OBJ POID [0] 0.0.0.1 /billinfo 1302102 11
  0 PIN_FLD_PROGRAM_NAME STR [0] "Bill Now Migration"
  0 PIN_FLD_END_T TSTAMP [0] (1341871200) Tue Jul 10 00:00:00 2012
  0 PIN_FLD_ITEMS ARRAY [0] allocated 20, used 1
  1 PIN_FLD_ITEM_OBJ POID [0] 0.0.0.1 /item/purchase/migration 1298678 0
  d. Keep the end_t same for both the billnow
2) Open payment tool and configure a cash payment (for ex) with bill level allocation
3) Open the allocation window (Tools>Allocate payment)
4) The Bill Amount come together for the Account Level Deals (Purchase fees).

BUSINESS IMPACT
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The issue has the following business impact:
Payment cannot be made to individual bills.

Cause

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