Why IM Console User Only Sees Himself (Without Anyone Else) In His INBOX User Filter Dropdown Listbox After IM Work Team is Added? (Doc ID 1528639.1)

Last updated on OCTOBER 20, 2017

Applies to:

Oracle Knowledge - Version 8.2 to 8.4.2.2 [Release 8.2 to 8.4]
Information in this document applies to any platform.

Symptoms

After IM Work Team is defined/added, most of the IM Console user will only see himself (without anyone else) in the INBOX user filter dropdown listbox

Cause

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Why IM Console User Only Sees Himself (Without Anyone Else) In His INBOX User Filter Dropdown Listbox After IM Work Team is Added? (Doc ID 1528639.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!