Why IM Console User Only Sees Himself (Without Anyone Else) In His INBOX User Filter Dropdown Listbox After IM Work Team is Added?
Last updated on OCTOBER 20, 2017
Applies to:
Oracle Knowledge - Version 8.2 to 8.4.2.2 [Release 8.2 to 8.4]Information in this document applies to any platform.
Symptoms
After IM Work Team is defined/added, most of the IM Console user will only see himself (without anyone else) in the INBOX user filter dropdown listbox
Cause
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